ARN Announces Award Winners During Gala At Conclusion Of Conference

Airport Revenue News recognized some of the top performers in the airport and concessions industries during its Awards Gala at the ARN 2015 Revenue Conference & Exhibition banquet Wednesday in San Diego.

The awards were the culmination of the three-day, which event attracted more than 900 industry executives who gathered to network with peers and to learn about the latest industry trends.

“Over the course of the history of this program, we have had the privilege of honoring the achievements of many exceptional airports and companies driving innovation within airport concessions,” says David Broderick, executive director and publisher of ARN. “All of our nominees, finalists and winners should feel really proud because their industry peers recognize them for excellence.”

On the airports side, the award winners were as follows:

Property Manager Of The Year

Paula Kucharz, business development manager, Phoenix Sky Harbor International (PHX)

Airport With The Best Overall Concession Program

Large: San Francisco International (SFO)
Medium: San Diego International (SAN)
Small: Indianapolis International (IND)

Airport With The Best Concession Program Design

Large: Los Angeles International (LAX)
Medium: San Diego International (SAN)
Small: Reno-Tahoe International (RNO)

Airport With The Best Customer Service

Large: John F. Kennedy International (JFK)
Medium: San Diego International (SAN)
Small: Pittsburgh International (PIT)

Airport With The Best Concessions Management Team

Large: San Francisco International (SFO)
Medium: San Diego International (SAN)
Small: Cincinnati-Northern Kentucky International (CVG)

Airport With The Best Amenities

Large: San Francisco International (SFO)
Medium: San Diego International (SAN)
Small: Reno-Tahoe International (RNO)

On the concessions side, awards were given to food and beverage and retail operators who excelled in the eyes of their airport peers. The food and beverage winners were:

Best Overall Food & Beverage Operator

Large: HMSHost Corp.
Small: Vino Volo

Best Food & Beverage Brand Operator

Large: HMSHost Corp.
Small: Vino Volo

Food Operator With The Highest Regard For Customer Service

Large: HMSHost Corp.
Small: Vino Volo

Best New Food & Beverage Concept

Large: Shake Shack by SSP America
Small: Berkshire Farms Market by Tastes on the Fly

Best Airport Restaurant Design

Large: Local Tavern by OTG Management – PHL Terminal F
Small: Stone Brewing Co. by High Flying Foods – SAN Terminal 2 West

Best Chef-Driven, Local or Regional Restaurant

Large: Shake Shack by SSP America
Small: Stone Brewing Co. by High Flying Foods

Airport Bar Of The Year

Large: Le Grand Comptoir by SSP America
Small: Vino Volo by Vino Volo

Retailers also were recognized for their airport performances. Winners were:

Best Overall Retailer

Large: Paradies
Small: Be Relax

Best News & Gift Operator

Large: Paradies
Small: Stellar Partners

Best Specialty Retail Brand Operator

Large: Hudson
Small: Johnston & Murphy

Retailer With The Highest Regard For Customer Service

Large: Paradies
Small: Vino Volo

Best New Specialty Retail Concept

Large: Farmers Market At LAX by Delaware North
Small: House Spirits Distillery by House Spirits Distillery

Best Airport Retail Store Design

Large: Dylan’s Candy Bar by Paradies – JFK Terminal 5
Small: Kids Love San Diego by Pacific Gateway Concessions – SAN Terminal 2 West

Best Local Or Regional Retail Store

Large: Dylan’s Candy Bar by Paradies
Small: The Field Museum Store by The Field Museum

More general concessions acknowledgements were awarded as follows:

Best DBE Operator: CMS Hospitality
Best Franchisor: Starbucks
Best Passenger Services: Be Relax
Best Innovation: iPad Restaurant Implementation by OTG Management
Airport Charitable Impact: Food Donation Program – HMSHost Corp.

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